DayJune 2, 2024

10 Things You Didn’t Know About Singapore Pools

Singapore residents may already know of 4D and TOTO, but do you know who brought these attractions into being? You might be amazed to discover that Singapore Pools is actually a government-owned corporation with roots dating back more than 50 years. Here are 10 things about singapore pools you didn’t know before now.

Singapore Pools was established in 1968 as the sole legal lottery operator within Singapore, operating under the Tote Board – a statutory board under the Ministry of Finance – under legal oversight. Singapore Pools is recognized for being an innovator within digital gaming space by using technology to disrupt gambling industry and stem leakage of funds to illegal operators while upholding stringent compliance standards.

Pioneer of Responsible Gambling Initiatives The company is also at the forefront of responsible gaming initiatives, offering an expansive suite of programs to promote safer play and assist its customers with managing their gambling behavior. These include free workshops for parents and educators; nation-wide Safer Play Awareness Week program; working closely with the National Crime Prevention Council on anti-illegal gambling campaigns and offering complementary messages about responsible gaming messaging through anti-illegal gambling campaigns.

Singapore Pools operates an in-house call centre dedicated to supporting problem gamblers. Its helpline and webchat service have been available round-the-clock during this pandemic, with staff trained in responding to inquiries on topics including how to recognize signs of problem gambling, when professional help is appropriate, self-exclusion measures and more.

Singapore Pools has made every effort to ensure its operations continue as normal in spite of the pandemic, with online sports betting and horse racing both becoming available since the conclusion of Circuit Breaker on June 15. Lottery draws and outlet operations resumed two days later on June 17, enabling Singapore Pools to make up for lost time by informing its customer base of any updates via e-mail, phone calls and social media posts as well as by updating its website with live information updates. Should any issues arise with its systems they will work to address them and provide remediation to affected bettors as quickly as possible.